Frequently Asked Questions
Quick answers about sun protection, sizing, materials, shipping, returns and payment. Can't find what you're looking for? Email us at support@seabass-official.com and we'll gladly help.
Sun protection & UPF 50+
What does UPF 50+ mean?
UPF 50+ means the fabric blocks 98% of UV radiation on the skin it covers. UPF stands for Ultraviolet Protection Factor: it measures how much UV radiation a fabric lets through.
Read more on Protection from the sun.
Are all Seabass products UPF 50+?
No. Our swimwear, swim shorts and UV shirts are made with UPF 50+ fabric, but our cotton pieces are not.
The kids' cotton Bermuda shorts, the kimonos (organic cotton) and the women's shirts, shorts and trousers, including the cotton Soleil pieces, currently have no UPF rating. Each product page states whether a piece is UPF 50+.
Do I still need sunscreen when wearing UPF 50+ swimwear?
Yes. UPF 50+ fabric protects the skin it covers, but uncovered skin still needs sunscreen.
On sunny days, also think of a hat, sunglasses and shade during the hottest hours. Seabass sunwear is designed to be worn together with sunscreen, not instead of it.
Does the UV protection last after washing?
Yes. The UV protection is in the fabric itself, so it doesn't wash out.
To keep your piece looking its best, rinse it in cold water after every swim and let it dry in the shade. More tips are in our Wash & Care Guide.
Is Seabass swimwear suitable for babies and toddlers?
Our smallest size is 1Y, which equals 80–86 cm. The Coco and The Ruffle swimsuits, for example, start at 1Y.
Young skin is extra sensitive: keep babies out of direct sun as much as possible and follow your doctor's advice on sun protection for little ones.
Sizing & fit
How do Seabass kids' sizes fit?
Kids' sizes are based on age and height, from 1Y (80–86 cm) upwards, for example 4Y = 104–110 cm. Our swimwear has a slim fit.
We fit every kids' style on real children before it goes into production, so it moves comfortably while swimming and playing. Our Size Guide shows the flat measurements per style.
My child is between two sizes. Which should I choose?
Choose the larger size. A little too big is always better than a little too small, especially as our swimwear has a slim fit.
Swim shorts can be tightened with the drawstring in the waistband, and our shirts look best with a comfortable rather than a tight fit.
How do the adult sizes fit?
Our adult styles are true to size, so choose your usual size.
In doubt between two sizes for a women's swimsuit or bikini, or for men's swim shorts? Then we also recommend the larger size.
Which sizes are available?
Kids' styles run from 1Y to 14Y, depending on the style. Men's styles run from S to XL, and swim shorts up to XXL.
For women's styles, please check the size guide on each product page. Kids' and men's measurements are also in our Size Guide.
Can we match as a family?
Yes. Many of our prints are made for women, men and kids.
Positano, for example, comes in The Coco and The Ruffle for girls, Ferran is available as swim shorts for men and boys, and The Sailor is made for women and girls. Shop them together in our Family Matching collection.
Fabrics & care
What are Seabass swim shorts made of?
Our swim shorts are made from SEAQUAL® recycled fabric: lightweight, quick-drying and soft.
The full composition is listed on each product page.
Is Seabass swimwear made from recycled materials?
Yes. All our swimwear is made from recycled fabric, and our production is GRS-certified (Global Recycled Standard).
Our swim shorts are made from SEAQUAL® recycled fabric, The Coco for women from recycled polyester, and the SS26 The Coco and The Ruffle from recycled polyamide. The exact composition of every piece is on its product page.
How do I care for my Seabass swimwear?
Rinse your swimwear in cold water after every swim and dry it in a cool, shaded place, away from direct sunlight.
Wash it according to the care label inside the garment, and try to keep sunscreen off the fabric, as it can cause stains. More tips are in our Wash & Care Guide.
Handmade in Portugal & B Corp
Where are Seabass products made?
Seabass pieces are handmade in Portugal.
Our production is GRS-certified, and every kids' style is fitted on children before it goes into production. Read more in Our story.
Is Seabass a certified B Corp?
Yes. Seabass is a Certified B Corporation.
B Corps are companies that meet verified standards of social and environmental performance, transparency and accountability. Read more on B Corp.
Shipping & delivery
How much does shipping cost?
Standard shipping to Spain, the Netherlands, Belgium, Germany, Austria, France and Italy costs €4.95 and is free on orders over €100.
Rest of Europe: €9.95, free over €150. Rest of the world: €14.95, free over €200. United Kingdom: £4.95, free over £100. Switzerland: CHF 6.95, free over CHF 100. United States: $9.95, free over $150. Australia: AUD 20, free over AUD 250. All rates are on our Shipping & Delivery page.
When will my order be shipped?
Orders placed Monday to Friday before 11:55 (CET) are dispatched the same business day.
All orders are shipped from our warehouse in Barcelona, Spain.
How long does delivery take?
It depends on your country. Standard delivery usually takes 1–2 business days within Spain, 2–3 to Germany and France, and 2–4 to the Netherlands, Belgium, Austria and Italy.
The United Kingdom takes 3–5 business days, Switzerland 3–4, the rest of Europe 4–6, the United States and Australia 5–8, and the rest of the world 6–9. These are estimates, not guaranteed delivery dates. See our Shipping & Delivery page.
Do you offer express delivery?
Yes. Express delivery is available for selected destinations and can be chosen at checkout.
Express to Spain, the Netherlands, Belgium, Germany, Austria, France and Italy costs €9.95 and usually takes 1–2 business days. Rates for other countries are on our Shipping & Delivery page.
Do I pay customs duties outside the EU?
No. For deliveries outside the EU, including the United Kingdom, the United States and Switzerland, Seabass covers all import duties and customs charges (Delivered Duty Paid).
You won't face any unexpected customs fees on delivery.
Do you ship worldwide?
Yes, we deliver worldwide.
Costs and estimated delivery times per country are on our Shipping & Delivery page. We can't deliver to PO boxes or BFPO addresses.
How can I track my order?
As soon as your order leaves our warehouse, you'll receive a shipping confirmation email with your Track & Trace link.
Can't find it? Check your spam folder too, or email us at support@seabass-official.com.
Returns & exchanges
Can I return my order?
Yes. We offer free 30-day returns across all destinations.
Register your return within 30 days of receiving your order in the Seabass Returns Portal. Sale items can also be returned within 30 days, unless a promotion clearly states otherwise. All details are on our Returns page.
What are the return conditions?
Items should be in their original condition: unworn and unused (trying on is fine), with the original tags where possible.
They should be free from damage, stains, odours or signs of use. Please include your order number or other proof of purchase.
Can I exchange an item for another size or colour?
Yes. Return the item through the Returns Portal and place a new order for the size or colour you want.
That way your new item is on its way straight away.
Where do I drop off my return?
After registering in the Returns Portal, you'll see how and where to drop off your parcel.
Please don't send returns to our office address.
When will I get my refund?
We aim to refund you within 10 business days of receiving and checking your return.
The refund goes to your original payment method. Depending on your payment provider, it may take a little longer to appear in your account. See our Refund Policy.
My item is damaged or faulty. What now?
We're sorry to hear that. Email us at support@seabass-official.com with your order number and, where possible, a few photos, and we'll sort it out.
Orders, payment & contact
Which payment methods can I use?
You can pay by credit card, PayPal, Apple Pay, Klarna, iDEAL, Bancontact or Bizum.
At checkout you'll see which methods are available for your country.
Can I change or cancel my order?
Email us as soon as possible at support@seabass-official.com.
We'll do our best, but once your order is being processed or has shipped, we can't guarantee a change or cancellation. After delivery, you can still return your items free of charge within 30 days.
Can I change my delivery address?
Email us straight away at support@seabass-official.com.
We'll do our best to help, but we can't guarantee an address change once your order is being processed or has shipped.
Can I add items to my order?
Unfortunately not. Simply place a new order for the extra items.
Do you offer gift wrapping or gift cards?
At the moment we don't offer gift wrapping and we don't sell gift cards.
Would you still like gift wrapping or a gift card? Email your special request to support@seabass-official.com.
Do you have discounts or promotions?
Sign up for our newsletter and you'll be the first to hear about new collections and promotions.
You can unsubscribe at any time via the "Unsubscribe" link at the bottom of every email.
How can I contact Seabass?
Email us at support@seabass-official.com.
We're happy to help with orders, size advice, returns and exchanges. All contact details are on our Contact page.