Return Policy

Returns

We hope you love your Seabass order. If something isn't quite right, you can return your item within 30 days of delivery.

Our goal is to make returns as simple and straightforward as possible.

How to return your order

 

Step 1: Request a return

To start your return, simply contact our Customer Support team at support@seabass-official.com. We'll send you a return label along with the return instructions.

Step 2: Pack your order

Place the item(s) securely in the original packaging where possible. Please ensure that all products are returned in their original condition, with all tags attached.

Step 3: Send your parcel

Attach the return label and drop your parcel off at the designated carrier.

Step 4: Receive your refund

Once we've received and inspected your return, we'll refund the value of the returned item(s) to your original payment method within 10 business days.

Return Conditions

• Returns are accepted within 30 days of delivery.

• Items must be unworn, unwashed and returned in their original condition.

• All original tags must remain attached.

• Refunds are made to the original payment method.

• Original shipping costs are non-refundable.

• If you'd like a different size or colour, simply return your item and place a new order.

Need help?

If you have any questions about your return, our Customer Support team is happy to help: support@seabass-official.com